How to set up post call transcript email webhook in Elevenlabs.

How to set up post call transcript email webhook in Elevenlabs dashboard.

This tool allows you to have an email transcript sent to an email address once a call or chat is completed.

The transcript includes a summary, the full text of the conversation and an mp3 audio file if the voice mode was used.

Time to setup < 5mins

How to set up the webhook email transcript tool in ElevenLabs.

Step 1:

Endpoint URL: https://Your-Domain-HEREwp-json/elcw/v1/post-call-webhook

Description: post call transcript

Copy the webhook secret and paste into the white label plugins’ settings page in “Webhook secret” field.

Step 2:

Navigate to Tools > Add Webhook Tool
Click edit as JSON in bottom left and paste the following with the url changed to your domain.

				
					{
  "type": "webhook",
  "name": "Get-transcript",
  "description": "send recording to client email",
  "disable_interruptions": false,
  "force_pre_tool_speech": "auto",
  "assignments": [],
  "api_schema": {
    "url": "https://Your-Domain-HERE/wp-json/elcw/v1/post-call-webhook",
    "method": "GET",
    "path_params_schema": [],
    "query_params_schema": [],
    "request_body_schema": null,
    "request_headers": [
      {
        "type": "value",
        "name": "blue",
        "value": "trans"
      }
    ],
    "auth_connection": null
  },
  "response_timeout_secs": 20,
  "dynamic_variables": {
    "dynamic_variable_placeholders": {}
  }
}

Step 3: Navigate to your Agent and scroll down to “ Custom Tools” and add the Get-Transcript tool.

Finally go to the Security Tab within the agent page and select The “Post-Call Webhook” as “Post Call Transcript” Tool

Toggle “Send audio data” to on in the same section.